Outbound Calling

We are observing a significant increase in Distributed Denial of Service (DDoS) traffic this morning. Our technical team and upstream providers are actively working to mitigate this attack and restore services to full capacity.

Impact:

Customers connecting to us from Aussie Broadband Broadband connections may experience degraded audio quality.

Customers connecting to us from all other providers may experience phone registration failures, call failures or degraded audio quality.

We understand the significant impact this event is having and appreciate your patience as we work to resolve this issue. We are committed to restoring your services as quickly as possible.

Kind Regards,
Soundwave